For information on our shipping rates, please refear to the carrier website. Depending on your choice, we shipt with Swiss Post, DHL.
When making a purchase that includes a pre-order piece, please be aware that you will incur a supplementary shipping charge when your order is dispatched. In addition, when purchasing multiple pre-order items, you will incur a shipping charge each time an order is dispatched.
We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time. Most orders will be dispatched within 10 working days subject to credit clearance, address verification and availability of items. We will contact you if there is a delay or if items are out of stock. Items which are on stock, will be posted within 7 working days. Customers can choose between delivery by Swiss Post and DHL or UPS. For conditions, prices, and terms, and times of delivery please check their website. FashionFlamenco cannot be held responsible for delayed, damaged or lost items from the carrier. If you for any reason refuse delivery you will still be charged the duties and taxes. Your item will be returned to Fashion Flamenco (Gabriella Hazi) and you will be directly charged for the unpaid duties and taxes along with the additional shipping costs. We suggest that all parcels are signed for in person. Some countries allow consignees to authorize parcels to be left unattended (eg. Outside the delivery address), however we strongly advise against this. Consignees that authorize this form of delivery do so at their own risk, Fashion Flamenco cannot then be held responsible for lost/stolen parcels. Please note: fashionflamenco.com customer care will be closed on Zurich public holidays.